Privacy Policy

1. Introduction

Diama Core Values ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website straddiama.pro and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Submit an inquiry form on our website
• Register for services or programs
• Contact us via email
• Participate in our coaching programs

The personal information we collect may include:

• Name and contact information (email address, physical address)
• Information you provide in inquiry forms
• Session notes and communications related to your coaching engagement
• Payment and billing information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device and operating system information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and respond to your inquiries
• Communicate with you about services, programs, and appointments
• Process payments and maintain billing records
• Improve our website and services
• Send administrative information and updates
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processors, email service providers)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share information with your explicit consent

5. Confidentiality in Coaching Relationships

All information shared during coaching sessions is treated with the strictest confidence. Session content, personal insights, and related communications are never disclosed without your explicit written consent, except where required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Session records are maintained securely for seven years following program completion.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Objection to processing of your information
• Restriction of processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We take appropriate safeguards to ensure your data receives adequate protection.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Diama Core Values
Email: [email protected]
Address: 123 Robinson Road, #15-01, Singapore 068902