Terms of Use - Diama Core Values

1. Agreement to Terms

By accessing or using the website straddiama.pro ("Website") operated by Diama Core Values ("we", "us", or "our"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website after changes constitutes acceptance of the modified terms.

2. Services Description

Diama Core Values provides personal growth coaching, leadership development, and related consulting services. The information provided on this Website is for general informational purposes and does not constitute professional advice.

Our services are not a substitute for professional mental health treatment, medical care, or legal advice. If you require such services, please consult with an appropriately qualified professional.

3. User Eligibility

You must be at least 18 years old to use our services. By using this Website, you represent and warrant that you are at least 18 years of age.

You agree to provide accurate, current, and complete information when submitting inquiries or registering for services.

4. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Diama Core Values or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of the content without our prior written permission.

5. User Conduct

You agree not to:

Use the Website for any unlawful purpose or in violation of these terms
Attempt to gain unauthorized access to any portion of the Website
Interfere with or disrupt the operation of the Website
Transmit viruses, malware, or other harmful code
Collect or harvest information about other users
Impersonate any person or entity
Use automated systems to access the Website without permission

6. Service Engagement and Payment

When you register for our services, you agree to:

Pay all fees as specified in your service agreement
Provide accurate payment information
Maintain the confidentiality of your account information
Notify us immediately of any unauthorized use of your account

All fees are in Singapore Dollars (SGD) unless otherwise stated. Payment is due as specified in your service agreement.

7. Cancellation and Refund Policy

Session cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be charged at the full session rate.

Refunds for program fees are handled on a case-by-case basis and depend on the specific service agreement. Please refer to your individual service contract for detailed refund terms.

You may terminate services by providing written notice as specified in your service agreement.

8. Confidentiality

All information shared during coaching sessions is treated as confidential. We maintain strict confidentiality standards except where:

Required by law
There is an imminent risk of harm to you or others
You provide explicit consent for disclosure

You are responsible for maintaining the confidentiality of any materials, exercises, or frameworks provided during your engagement.

9. Client Responsibilities

As a client, you agree to:

Participate actively and honestly in the coaching process
Complete agreed-upon practices between sessions
Communicate openly about your progress and challenges
Attend scheduled sessions or provide adequate notice of cancellation
Take responsibility for your own growth and outcomes

10. Disclaimers

The Website and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee specific outcomes from our coaching services. Personal growth is a collaborative process, and results vary based on individual commitment, circumstances, and factors beyond our control.

We are not liable for any decisions you make or actions you take based on information provided through our services.

11. Limitation of Liability

To the fullest extent permitted by law, Diama Core Values shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the Website or services
Any content obtained from the Website
Unauthorized access to or alteration of your data
Any other matter relating to the services

Our total liability shall not exceed the amount you paid for services during the six months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Diama Core Values, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the Website or services
Your violation of these Terms of Use
Your violation of any rights of another party

13. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.

14. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Singapore.

16. Dispute Resolution

In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation.

If negotiation fails, disputes may be resolved through mediation before pursuing legal action.

17. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Diama Core Values regarding the use of our Website and services.

19. Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign these terms without restriction.

21. Contact Information

If you have any questions about these Terms of Use, please contact us:

Diama Core Values
Email: [email protected]
Address: 123 Robinson Road, #15-01, Singapore 068902

22. Acknowledgment

By using this Website and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.